FAQ

Frequently asked questions

How do I access my templates?


After purchasing the templates, all you need to do is create a Canva account either on your mobile device or computer. There, you will be able to access all of the Canva templates you purchased and edit them accordingly.




What software do I need to edit the templates?


The best part is that you don’t need any special software in order to use Canva. The website is available as an app for Android and Apple devices, as well as an app for Windows and iOS computers, making it easier than ever to make your templates into something that will make your business visuals go from mediocre to mind blowing. In fact, over 70% of marketers use visuals in their marketing strategy, which is why we tried to make it as easy and accessible as possible to use our templates.




Are the images included?


Yes, all pictures used in this pack have a license that allow redistribution.




Do I need a Canva subscription?


No paid Canva subscription is required. In fact, the template will work with both free and Canva pro accounts. All you need to do is create a FREE account on canva.com and you’re good to go.




What can I customize?


Everything. You can choose the color scheme, edit the text, design your own infographic templates, and so much more. In essence, you can make the templates entirely your own and suitable to the needs and requirements of your brand. You can make them as creative and colorful as possible, too.




Contact and Support?


We are ready and willing to answer any questions you may have. Feel free to send us an email at jeloart9@gmail.com